Our
Commitment to Privacy
Thank you for visiting the Park Newport Apartments (“Park
Newport,” “Property,” “we,” “us,” or “our”) website. Your privacy is important
to us. To help you better understand our privacy practices, we provide this
Privacy Policy which describes our privacy practices regarding information
collected through our business operations, on our website (https://www.parknewportapts.com/), or
that you provide to us or third parties on our behalf.
We may change this Privacy Policy at any time without prior
notice to you or any other person (via email or otherwise) by posting changes
on the website. We encourage you to check back and review this Privacy Policy
from time to time to remain fully informed of our commitments to your privacy.
We provide notice of our privacy practices in our Privacy
Policy. Each time you access, use, browse, or submit an application, form or
other information on Park Newport’s website, you signify your acceptance of our
Privacy Policy.
If you provide Personal Information (defined below) to Park
Newport offline, such as when you visit the management or leasing office at Park
Newport, we ask that you review this Privacy Policy which also governs Personal
Information collected offline.
For the purposes of this Privacy Policy, “Personal
Information” means any information that identifies, relates to, describes, is
capable of being associated with, or could reasonably be linked, directly or
indirectly, with a consumer (e.g., an individual) or household.
Personal Information does not include:
·
Publicly available information from government
records.
·
De-identified or aggregated consumer
information.
·
Health or medical information covered by the
Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the
California Confidentiality of Medical Information Act (CMIA) or clinical trial
data.
·
Personal Information covered by certain
sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA),
the Gramm-Leach-Bliley Act (GLBA).
The categories of information that we collect include:
·
Personal Identifiers (such as first name,
last name, date of birth).
·
Personal Contact Information (such as
postal address, telephone number, email address).
·
Personal Characteristics (such as marital
status, physical or mental disability, and veteran or military status).
·
Sensitive Information (such as social
security number, driver’s license number, or other similar identifiers).
·
Professional or Employment Information (such
as current or past professional, and employment-related history or performance
evaluations).
·
Online Device Information (such as IP
address, geolocation, cookies, beacons, pixels, interactions with a website or
other tracking technologies).
·
Sensory Information (such as audio
recordings of customer care calls, images collected for identity verification, or
audio recordings left on answering machines).
·
Financial Information (such as information
about financial transactions related to tenant properties, credit or debit card
number, bank account number, credit report).
·
Commercial or Customer Information (such
as records of personal property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies).
We collect Personal Information from you in the following
ways:
·
Direct
interactions with you. We collect Personal Identifiers, Contact Information,
Personal Characteristics, Sensitive Information, Professional or Employment
Information, Sensory Information, Financial information and Commercial or
Customer Information when you complete electronic forms on our website or
provide physical forms and other documentation in person.
·
Automated
technologies or interactions. We collect various Online Device Information
passively when you visit our website and online services through cookies, web
beacons, and other similar technologies.
·
Third
Parties. We collect additional Sensitive Information and Financial
Information such as a credit reports from third parties with whom we have
business relationships to assess rental applications.
We may use your Personal Information for one or more of the
following purposes:
·
We may collect Personal Identifiers, Contact
Information, Personal Characteristics, Sensitive Information, Professional or
Employment Information, and Financial Information from you to provide you
services, to process and manage your interactions and transactions with us, and
as otherwise related to the operation of our business. Related operations can
include credit checks, verifying renter’s insurance coverages, and maintaining
banking or credit/debit card information in connection with payment directions
you have provided for rent, utilities, deposits, fees, or to facilitate
security deposit refunds as needed.
·
We may collect Commercial or Customer
Information in connection with services we provide you while you are living at
one of our properties, in order to verify services were provided or to follow
up with you about whether the services met your needs.
·
We may collect Online Device Information when
you visit our websites for the purposes of improving your online experience,
establishing secure user accounts, remembering your preferences and settings
and similar customization purposes
·
We may collect Sensory Information through the
recording of customer service calls and leasing or
marketing calls that we have with you. Certain of our properties use video
security technologies, and those videos may be stored for a period of time.
Park Newport does not sell Personal
Information collected through Park Newport Services, and no such sale has
occurred in the prior 12 months.
Park Newport may provide Personal Information to third
parties under limited circumstances, including service providers and vendors
that support or integrate Park Newport services described in this statement.
Park Newport only shares Personal Information to the extent reasonably
necessary to support Park Newport requirements, or for the third-party vendors
or service providers to perform the services on our behalf.
For example, we may disclose Personal Identifiers, Personal
Contact Information, Sensitive Information, Professional or Employment
Information, and Commercial or Customer Information to our credit reporting
agencies who process the information for the purpose of managing apartment
homes.
We do not permit third party vendors or service providers to
use or disclose your Personal Information except for the purpose of providing
the services we request of them.
In addition, if Park Newport enters any business transition,
restructuring, merger, sale, or other transferring of assets, we reserve the
right to transfer all Park Newport information, including all Personal
Information, as part of or in connection with the transaction.
Finally, we will access, transfer, disclose, and preserve Personal
Information when we have a good faith belief that doing so is necessary to:
·
Comply with applicable law or respond to valid
requests by public authorities, including law enforcement, national security
agencies, or other government entities.
·
Operate and maintain the security of Park
Newport Services.
·
Protect the rights and property of Park Newport,
including both intellectual property and physical systems infrastructure.
When you access our services or our website, our servers may
place small text files (“cookies”) on your computer for recordkeeping purposes.
Among other things, cookies enable us to gather information about your activity
on our website for the purposes of improving your online experience,
establishing secure user accounts, remembering your preferences and settings,
and for other similar customization purposes.
In addition to cookies, the services on our website may utilize
web beacons, clear gifs, or other technologies to gather information on how
users interact with and utilize various features. For example, these
technologies can identify popular pages, viewing patterns, click-through,
conversion rates, and other information that can be used to improve, monitor, and
operate our website, products, and services.
Most internet browsers provide controls that allow users to
manage or disable the placement and usage of cookies on their computer. Please
note that disabling cookies may deactivate or otherwise restrict certain
features on our services or our website.
We do not track our residents
over time and across third-party websites to provide targeted advertising and
therefore do not respond to Do Not Track (DNT) signals.
Data Security
Park Newport implements and maintains appropriate physical,
administrative, technical and organizational measures to protect the
information we process against unauthorized or unlawful access, use or
disclosure, and against accidental loss, damage, alteration or destruction.
Under our security policies and practices, access to Personal
Information is restricted and authorized only for those who have a business
need for such access. Park Newport strives to protect the Personal Information
that we process; however, no security program is 100% secure and we cannot
guarantee that our safeguards will prevent every unauthorized attempt to
access, use, or disclose Personal Information.
In the event your Personal Information is determined to be
outdated, incomplete, or inaccurate, you may access and update your information
by logging into your Park Newport account or contacting the administration
office.
This portion of our Privacy Policy advises California
residents of the applicable rights as provided in the California Consumer
Privacy Act (CCPA) and how to effectuate these rights by communicating with us.
Under the CCPA, California residents have the following rights:
•
Right to know the Personal Information we collect about you, the categories of sources
of Personal Information collected, the categories of sources from which Personal
Information is collected, the business or commercial purpose for collecting or
disclosing the Personal Information, the categories of third parties who have
access to your Personal Information.
•
Right to request deletion of your Personal Information subject to certain exceptions.
For example, we may deny your request if retaining your Personal Information is
required under certain circumstances
such as: to complete the transaction for which we collected the Personal
Information, take actions reasonably anticipated within the context of our
ongoing business relationship with you, or otherwise perform our contract with
you; detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such
activities; or comply with a legal obligation.
•
Right to opt-out of the sale of your Personal Information. However, since we do not
currently sell your Personal Information, there is no need for you to opt-out.
•
Right to not face discrimination for asserting your rights. For example, we may not
deny you goods or services, charge different prices or rates for goods or
services, including through the use of discounts or other benefits or imposing
penalties, provide you a different level or quality of goods or services, or suggest
that you will receive a different price or rate for goods or services or a
different level or quality of goods or services.
Please note that we will verify your identity when we
receive requests to access or delete your Personal Information to ensure the
security of your Personal Information, which may require us to collect further
information about you. You may also designate an authorized agent to make
requests on your behalf.
If you are a California resident wishing to exercise your
rights under the CCPA, please contact us by:
·
Using our Customer Contact Form located at https://www.parknewportapts.com/Contact.aspx
·
Emailing us at PN_Privacy@gb-a.com
·
Calling us at (877) 541-0474
We try to respond to all legitimate and verifiable requests
within forty-five (45) days. It may take us longer than 45 days if your request
is particularly complex, you have made several requests, or additional information
is needed from you to process your request. In this case, we will notify you
within the 45-day period and keep you updated.
If you have an account with us, we will deliver our written
response to that account. If you do not have an account with us, we will
deliver our written response by mail or electronically. If we cannot comply
with your request, we will explain the reasons why we cannot comply.
Please note, for access requests, we retain Personal
Information for a set period of time and may not be able to provide Personal
Information processed longer than a 12-month period prior to the date of the
request. Additionally, we are not legally obligated to action a request to
access your Personal Information more than twice in a 12-month period prior to
the request date.
You will usually not have to pay a fee to access your
Personal Information (or to exercise any of the other rights). However, we may
charge a reasonable fee if your request is clearly unfounded, repetitive or
excessive. Alternatively, we may refuse to comply with your request under these
circumstances.
Additional California Notices
In addition to CCPA rights, certain Californians are
entitled to certain other notices. As these rights and your CCPA rights are not
the same and exist under different laws, you must exercise your rights under
each law separately.
We provide California residents with the option to opt-in or
opt-out to sharing of “Personal Information” as defined by California’s “Shine
the Light” law with third parties, other than with our affiliates, for such
third parties’ own direct marketing purposes. California residents may exercise
that opt-out, or request information about our compliance with the Shine the
Light law, and obtain a disclosure of third parties we have shared information
with in accordance with the law for their direct marketing purposes absent your
choice (i.e., Company affiliates) and the categories of information shared, by
contacting us at [email] or by sending a letter to California Privacy
Rights Request, Park Newport Apartments, One Park Newport, Newport Beach, CA,
92660, (Attention: General Manager). Requests must include “California Privacy
Rights Request” in the first line of the description and include your name,
street address, city, state, and ZIP code. Please note that we are only
required to respond to one request per customer each year, and we are not
required to respond to requests made by means other than through the provided
e-mail address or mail address.
Contact Us & Disability Access
Please follow the instructions at our Consumer Rights
Request form and
respond to any follow up inquires we may make. You may also obtain information
on how to make, and may submit, a request by calling our toll free number at (877)
541-0474 or email us at PN_Privacy@gb-a.com, or write to us at California
Privacy Rights Request, Park Newport Apartments, One Park Newport, Newport
Beach, CA, 92660, (Attention: General Manager). If you are disabled and need
special accommodation, please let us know.
CCPA Consumer Rights Request Form
You have the right to request a copy of your Personal Information,
as well as the right to request that we delete Personal Information we have
about you. If you want to exercise any or all of these rights, please complete
this form. We will respond to your request as quickly as possible.
If you are an authorized agent making this request for
someone else, please complete this form on behalf of the person for whom you
are making the request and provide proof of your authority.
First Name:
_______________________________________
Last Name:
_______________________________________
Email Address:
____________________________________
Phone Number:
____________________________________
Address and unit number:
____________________________
Tell us what you would like to know.
Select any:
Categories of Personal Information the Property has collected about me.
Sources from which the Property has collected Personal Information about me.
Third
Parties to whom the Property has disclosed Personal Information about me.
Property’s Business or Commercial Purposes for collecting Personal Information
about me.
Under the CCPA, you have the right to request a portable copy of the Personal
Information we have collected about you, subject to certain exceptions (for
example, if we have your social security number or banking information, the law
directs us not to send that to you).
If you want a copy of your Personal Information, after we
verify your request the law requires us to obtain a signed affidavit from you,
attesting under penalties of perjury that you are who you say you are.
Do you want a copy of your Personal Information?
Yes, I
want a copy of the Personal Information the Property has about me (subject to
the CCPA’s exceptions). I understand that I will need to submit a written
affidavit to the Property, signed under penalties of perjury, that I am who I
say I am.
Under the CCPA, you have the right to request that we delete
all Personal Information we have collected about you, subject to certain
exceptions (for example, if you are a current resident we cannot delete your Personal
Information because we need it to continue our business relationship with you).
Do you want us to delete your Personal Information?
Yes, I
want the Property to delete all Personal Information about me. I understand
there may be exceptions to my request per the law, and that the Property will
tell me that if applicable.
Under the CCPA, we are required to allow you to opt-out of
the sale of your Personal Information, or to tell you that we do not sell your Personal
Information. The Property does not sell Personal Information.
|
By Consumer
Dated:
________________________
Consumer
Name: ________________
Signature:
_____________________
|
By Agent (if applicable)
Dated:
________________________________
Consumer
Name: _______________________
Agent Name:
___________________________
Agent
Signature: ________________________
Note: We
require proof of agent’s authority.
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